Privacy & Security
Data Deletion Policy
We believe sensitive documents should be handled carefully and kept only for as long as necessary. Our approach is built around data minimisation and automatic deletion.
Our Deletion Principle
Explain My Letter is designed to minimise document retention. Uploaded files are used only for the purpose of generating the requested output and are not stored longer than needed for that purpose.
Automatic Deletion
Documents uploaded through the platform are automatically deleted after processing (within 24 hours) in accordance with our strict operational controls.
User Requests
If you would like confirmation relating to data handling, or have deletion-related requests, please reach out to our support team.
Contact Us →info@explainmyletter.co.uk
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