Terms of Service
These terms explain how Explain My Letter may be used, what you can expect from the service, and the responsibilities that apply when using the platform.
About the Service
Explain My Letter is designed to simplify and clarify the contents of written correspondence, including letters and emails.
The service is intended to help users better understand documents, but it does not replace professional legal, financial, medical, immigration, employment, or other regulated advice. Explain My Letter provides simplified explanations for information purposes only.
Eligibility & Use
By using the platform, you confirm that you are authorised to upload the document you submit and that your use of the service is lawful. You agree not to misuse the platform or attempt to interfere with its operation.
User Responsibility
You remain responsible for how you use the information provided by the platform and for any decisions you take based on the summary or breakdown.
Free Services & Payments
We may offer a free summary followed by optional paid services, such as a more detailed breakdown. Pricing will be displayed clearly before payment is requested.
Where paid services are offered, payment must be completed before access to those services is provided. Payment processing may be carried out by secure third-party providers.
Acceptable Use
You must not:
Limitation of Liability
To the fullest extent permitted by law, Explain My Letter is not liable for losses arising from reliance on simplified outputs or from circumstances outside our reasonable control.
Changes to the Service
We may update, modify, pause, or improve parts of the service from time to time, including pricing, features, and these terms.
Contact
For questions about these terms, please contact our support team.
Got a letter you
can't understand?
Upload it now and get a plain-English summary in seconds — free, no account needed.