Privacy Policy
Your privacy matters to us. Explain My Letter is designed to help you understand important documents clearly, while keeping your personal information protected at every stage.
Who We Are
Explain My Letter is a document explanation service designed to simplify complex letters and emails into plain English. When you use our website, we may process personal data in order to deliver that service safely and effectively.
What Information We Collect
We may collect and process the following information:
How We Use Your Information
We use your information to:
Protection
We use secure systems and encrypted processing to protect documents and data submitted through the platform. Access is restricted and we aim to keep data handling to the minimum necessary.
Data Sharing
We do not sell, rent, or trade your personal data. We only work with trusted service providers where needed to operate the platform, such as payment or hosting providers, and only where appropriate safeguards are in place.
Data Retention
Uploaded documents are automatically deleted after processing. Limited system records may be retained where necessary for security, auditing, billing, or legal compliance.
Your Rights
Under UK GDPR, you may have rights including:
Contact Us
If you have any privacy-related questions, or would like to exercise your data rights, please contact us.
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